{"id":104429,"date":"2019-03-20T15:52:21","date_gmt":"2019-03-20T12:52:21","guid":{"rendered":"http:\/\/www.tvturk.com\/index.php\/ibb-beyaz-masa-engel-tanimiyor\/"},"modified":"2019-03-20T15:52:23","modified_gmt":"2019-03-20T12:52:23","slug":"ibb-beyaz-masa-engel-tanimiyor","status":"publish","type":"post","link":"http:\/\/www.tvturk.com\/index.php\/ibb-beyaz-masa-engel-tanimiyor\/","title":{"rendered":"\u0130BB Beyaz Masa \u201cEngel\u201d Tan\u0131m\u0131yor"},"content":{"rendered":"

\u0130BB Beyaz Masa; \u201cG\u00f6z\u00fcm Kula\u011f\u0131m \u0130stanbul\u201d projesi ile i\u015fitme, konu\u015fma ve g\u00f6rme engelli vatanda\u015flar\u0131n taleplerini g\u00f6r\u00fcnt\u00fcl\u00fc olarak al\u0131yor, sorunlar\u0131n\u0131 kolayca \u00e7\u00f6z\u00fcyor. 7\/24 hizmet veren 153 \u0130stanbul \u00c7a\u011fr\u0131 Merkezi, 2018 y\u0131l\u0131nda canl\u0131 g\u00f6r\u00fcnt\u00fcl\u00fc ba\u011flant\u0131yla 25 bin engellinin sorununu \u00e7\u00f6zd\u00fc. \u0130stanbul genelinde ise 13,5 milyonun \u00fczerinde \u00e7a\u011fr\u0131ya cevap verildi.<\/p>\n

Cumhurba\u015fkan\u0131 Recep Tayyip Erdo\u011fan\u2019\u0131n belediye ba\u015fkanl\u0131\u011f\u0131 d\u00f6neminde hizmete ba\u015flayan \u0130BB Beyaz Masa, 25 y\u0131lda \u0130stanbullular\u0131n sorunlar\u0131n\u0131n \u00e7\u00f6z\u00fcm\u00fc konusunda b\u00fcy\u00fck mesafeler kat etti.<\/p>\n

\u0130stanbul B\u00fcy\u00fck\u015fehir Belediyesi (\u0130BB) Halkla \u0130li\u015fkiler M\u00fcd\u00fcrl\u00fc\u011f\u00fc Beyaz Masa ALO 153 \u00c7a\u011fr\u0131 Merkezi, ayl\u0131k ortalama 1 milyonu a\u015fk\u0131n \u00e7a\u011fr\u0131 alarak cevapland\u0131r\u0131yor. \u0130BB Beyaz Masa, 2018 y\u0131l\u0131nda 13 milyon 637 bin 510 \u00e7a\u011fr\u0131ya cevap verdi, \u00e7\u00f6z\u00fcm buldu.<\/p>\n

\u0130BB Engellilerin g\u00f6z\u00fc kula\u011f\u0131 oldu<\/p>\n

Engelli vatanda\u015flar\u0131n hayat\u0131n\u0131 kolayla\u015ft\u0131racak bir\u00e7ok projeye imza atan \u0130BB, mobil ve web uygulamalar\u0131 \u00fczerinden engelli vatanda\u015flarla aradaki g\u00f6r\u00fcnmeyen mesafeleri kald\u0131rarak ayn\u0131 dili konu\u015fuyor.<\/p>\n

Teknolojik yenilikleri kullanarak g\u00f6r\u00fcnt\u00fcl\u00fc \u00e7a\u011fr\u0131 hizmetini engelli bireylerle bulu\u015fturan \u0130BB, \u015eubat 2017\u2019de hizmete sundu\u011fu \u201cG\u00f6z\u00fcm Kula\u011f\u0131m \u0130stanbul\u201d projesi ile engellilere \u00f6zel bir eri\u015fim konforu sa\u011flad\u0131. Bol \u00f6d\u00fcll\u00fc projeyle; i\u015fitme, konu\u015fma ve g\u00f6rme engelli vatanda\u015flar Beyaz Masa\u2019ya 7\/24 g\u00f6r\u00fcnt\u00fcl\u00fc ve sesli olarak eri\u015febiliyor.<\/p>\n

\u0130\u015fitme ve konu\u015fma engelli bireyler, y\u00f6nlendirme men\u00fcs\u00fc olmaks\u0131z\u0131n i\u015faret dili bilen personelle direkt olarak g\u00f6r\u00fcnt\u00fcl\u00fc ileti\u015fime ge\u00e7ebiliyor. G\u00f6rme engelli vatanda\u015flar da Braille Alfabesi olmayan yerlerde ya da \u00fcr\u00fcnlerde Beyaz Masa\u2019dan ayn\u0131 \u015fekilde sesli destek alabiliyor.<\/p>\n

Uygulama \u00fczerinden bir y\u0131lda 25 bin engellinin sorunu \u00e7\u00f6z\u00fcld\u00fc<\/p>\n

Proje kapsam\u0131nda i\u015faret dili e\u011fitimi alan 20 personel \u00f6zveriyle rehberlik hizmeti sunuyor. 153 \u0130stanbul \u00c7a\u011fr\u0131 Merkezi\u2019ne g\u00f6r\u00fcnt\u00fcl\u00fc olarak kolayca eri\u015fim sa\u011flayan engelli bireyler; taleplerini iletiyor, sorunlar\u0131na \u00e7\u00f6z\u00fcm buluyor. \u0130BB Beyaz Masa, 2018 y\u0131l\u0131nda 25 bin engelli vatanda\u015fa g\u00f6r\u00fcnt\u00fcl\u00fc \u00e7a\u011fr\u0131 hizmeti sundu.<\/p>\n

Engelli vatanda\u015flar, \u201cG\u00f6z\u00fcm Kula\u011f\u0131m \u0130stanbul\u201d uygulamas\u0131n\u0131 Android ve IOS i\u015fletim sistemli ak\u0131ll\u0131 telefonlar\u0131na y\u00fckleyerek 153 \u0130stanbul \u00c7a\u011fr\u0131 Merkezi\u2019ne direk ula\u015fabiliyor. Uygulaman\u0131n i\u00e7inde bulunan Web Chat \u00fczerinden yaz\u0131\u015fma yoluyla da ba\u015fvuru, talep, \u00f6nerileri alabiliyor. \u201cG\u00f6z\u00fcm Kula\u011f\u0131m \u0130stanbul\u201d uygulamas\u0131, 2 y\u0131lda ak\u0131ll\u0131 telefonlara binlerce kez indirildi. Engelli bireyler, gozumkulagim.ibb.istanbul web sayfas\u0131 \u00fczerinden de 153 \u0130stanbul \u00c7a\u011fr\u0131 Merkezi\u2019ne ula\u015fabiliyor.<\/p>\n

Ya\u015famlar\u0131n\u0131 kolayla\u015ft\u0131ran ve konforunu artt\u0131ran hizmetten memnun kalan engelli vatanda\u015flar, \u0130BB Beyaz Masa\u2019ya te\u015fekk\u00fcrlerini iletiyor ve dua ettiklerini belirtiyor.<\/p>\n

\u0130stanbul B\u00fcy\u00fck\u015fehir Belediyesi taraf\u0131ndan geli\u015ftirilen \u201cG\u00f6z\u00fcm Kula\u011f\u0131m \u0130stanbul\u201d projesi, d\u00fcnyada engellilere y\u00f6nelik verilen ba\u015far\u0131l\u0131 projeler ve kullan\u0131c\u0131 talepleri incelenerek ad\u0131m ad\u0131m geli\u015ftiriliyor. Engelli bireyler de projenin geli\u015fimi i\u00e7in uygulama \u00fczerinden destek veriyor.<\/p>\n

\u201cG\u00f6z\u00fcm Kula\u011f\u0131m \u0130stanbul Projesi\u201d kapsam\u0131nda verilen hizmetler;<\/p>\n

“\u0130\u015faret Dili ile Terc\u00fcmanl\u0131k Deste\u011fi (Doktor-ticaret-bankac\u0131l\u0131k-al\u0131\u015fveri\u015f ve g\u00fcnl\u00fck hayatta kar\u015f\u0131la\u015f\u0131lan durumlar ve ihtiya\u00e7larla ilgili \u0130\u015faret Dili ile bilgi talebi)<\/p>\n

Ula\u015f\u0131m konular\u0131 (Nereye hangi ula\u015f\u0131m arac\u0131yla gidilebilece\u011fi, arac\u0131n ne zaman gelece\u011fi, ula\u015f\u0131m ara\u00e7lar\u0131nda \u015fof\u00f6rlerle ileti\u015fim kurulmas\u0131, seyahat kartlar\u0131 iptal ve yeni kart talepleri)<\/p>\n

Kay\u0131p \u00e7al\u0131nt\u0131 durumlar\u0131 (Seyahat kart veya e\u015fya)<\/p>\n

\u0130BB Evde Bak\u0131m Hizmetleri (Engelli arac\u0131 talebi, randevu olu\u015fturma)”<\/p>\n

\u201cG\u00f6z\u00fcm Kula\u011f\u0131m \u0130stanbul\u201d projesine \u00f6d\u00fcl ya\u011fd\u0131<\/p>\n

\u201cG\u00f6z\u00fcm Kula\u011f\u0131m \u0130stanbul\u201d projesi, yur ti\u00e7i ve yurt d\u0131\u015f\u0131ndan bir\u00e7ok sayg\u0131n \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc. Proje, d\u00fcnyan\u0131n en g\u00fc\u00e7l\u00fc kurumlar\u0131n\u0131n yar\u0131\u015ft\u0131\u011f\u0131 uluslararas\u0131 i\u015f \u00f6d\u00fclleri Stevie International ile T\u00dcH\u0130D Alt\u0131n Pusula \u00d6d\u00fcl\u00fc\u2019ne de lay\u0131k g\u00f6r\u00fcld\u00fc.

\"\u0130BB <\/a> <\/div> <\/div> <\/div> <\/div><\/p>\n","protected":false},"excerpt":{"rendered":"

\u0130BB BEYAZ MASA; \u201cG\u00d6Z\u00dcM KULA\u011eIM \u0130STANBUL\u201d PROJES\u0130 \u0130LE \u0130\u015e\u0130TME, KONU\u015eMA VE G\u00d6RME ENGELL\u0130 VATANDA\u015eLARIN TALEPLER\u0130N\u0130 G\u00d6R\u00dcNT\u00dcL\u00dc OLARAK ALIYOR, SORUNLARINI KOLAYCA \u00c7\u00d6Z\u00dcYOR.<\/p>\n","protected":false},"author":1,"featured_media":104430,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[818,11939,21126,1055,12111],"class_list":["post-104429","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-genel","tag-beyaz","tag-engel","tag-ibb","tag-masa","tag-tanimiyor"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.tvturk.com\/wp-content\/uploads\/2019\/03\/ibb-beyaz-masa-engel-tanimiyor_264cf37.jpg?fit=1000%2C682","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paKIfm-ral","_links":{"self":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/104429","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/comments?post=104429"}],"version-history":[{"count":1,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/104429\/revisions"}],"predecessor-version":[{"id":104432,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/104429\/revisions\/104432"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media\/104430"}],"wp:attachment":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media?parent=104429"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/categories?post=104429"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/tags?post=104429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}