AssisTT, \u00e7a\u011fr\u0131 merkezi sekt\u00f6r\u00fc end\u00fcstrisinin en prestijli \u00f6d\u00fcl organizasyonlar\u0131ndan Contact Center World Awards\u2019\u0131n (\u00c7a\u011fr\u0131 Merkezi D\u00fcnyas\u0131 \u00d6d\u00fclleri) EMEA finallerinde iki dalda b\u00fcy\u00fck \u00f6d\u00fcl kazand\u0131. Avrupa, Orta Do\u011fu ve Afrika b\u00f6lgesindeki 70 \u00fclkeden 100\u2019\u00fc a\u015fk\u0131n \u00e7a\u011fr\u0131 merkezi \u015firketinin kat\u0131ld\u0131\u011f\u0131 EMEA finallerinde \u2019en iyi m\u00fc\u015fteri hizmetleri\u2019 dal\u0131nda birinci, \u2019en iyi \u00e7a\u011fr\u0131 merkezi\u2019 dal\u0131nda ikinci olan AssisTT, \u00e7a\u011fr\u0131 merkezi sekt\u00f6r\u00fcn\u00fcn \u015fampiyonlar ligi niteli\u011findeki k\u00fcresel finallerinde de T\u00fcrkiye\u2019yi temsil edecek.<\/p>\n
T\u00fcrk Telekom\u2019un \u00e7a\u011fr\u0131 merkezi \u015firketi AssisTT, \u00e7a\u011fr\u0131 merkezi sekt\u00f6r\u00fcn\u00fcn en geni\u015f kat\u0131l\u0131ml\u0131 ve prestijli \u00f6d\u00fcllerinin sahiplerini buldu\u011fu Contact Center World Awards (\u00c7a\u011fr\u0131 Merkezi D\u00fcnyas\u0131 \u00d6d\u00fclleri) organizasyonundan \u00f6d\u00fcllerle d\u00f6nd\u00fc. AssisTT, Contact Center World Awards EMEA\u2019n\u0131n, Avusturya\u2019n\u0131n ba\u015fkenti Viyana\u2019da 24-27 Haziran 2019 tarihleri aras\u0131nda ger\u00e7ekle\u015ftirilen finallerinde yar\u0131\u015ft\u0131.<\/p>\n
J\u00fcri de\u011ferlendirmesinde \u2019en iyi m\u00fc\u015fteri hizmetleri\u2019 dal\u0131nda birincili\u011fe, \u2019en iyi \u00e7a\u011fr\u0131 merkezi\u2019 dal\u0131nda da ikincili\u011fe lay\u0131k g\u00f6r\u00fclen AssisTT, \u00f6d\u00fcllerini Viyana\u2019da d\u00fczenlenen gala etkinli\u011finde ald\u0131. 10 y\u0131ld\u0131r T\u00fcrk Hava Yollar\u0131\u2019n\u0131n m\u00fc\u015fteri hizmetleri operasyonlar\u0131n\u0131 y\u00fcr\u00fcten AssisTT, burada imza att\u0131\u011f\u0131 ba\u015far\u0131l\u0131 \u00e7al\u0131\u015fmalarla \u2019en iyi m\u00fc\u015fteri hizmetleri\u2019 kategorisinde alt\u0131n \u00f6d\u00fcl\u00fcn sahibi oldu.<\/p>\n
70 \u00fclkeden 100\u2019\u00fcn \u00fczerinde \u015firketin yar\u0131\u015ft\u0131\u011f\u0131 finallerde iki b\u00fcy\u00fck \u00f6d\u00fcl\u00fc T\u00fcrkiye\u2019ye kazand\u0131ran AssisTT, birinci oldu\u011fu \u2019en iyi m\u00fc\u015fteri hizmetleri\u2019 kategorisinde yar\u0131\u015fman\u0131n k\u00fcresel finallerine kat\u0131lmaya hak kazand\u0131.<\/p>\n
Kazan\u0131lan \u00f6d\u00fcllere ili\u015fkin bir a\u00e7\u0131klama yapan AssisTT Genel M\u00fcd\u00fcr\u00fc Cemil Y\u0131ld\u0131r\u0131m, “T\u00fcrk Telekom i\u015ftiraki AssisTT olarak en kaliteli \u00e7a\u011fr\u0131 merkezi hizmetini, 365 g\u00fcn 24 saat kesintisiz hizmet esas\u0131 ile sa\u011fl\u0131yoruz. S\u00fcrekli geli\u015ftirdi\u011fimiz g\u00fc\u00e7l\u00fc teknolojik altyap\u0131m\u0131z ve etkin insan kaynaklar\u0131 y\u00f6netimimizle, \u00e7a\u011fr\u0131 merkezi sekt\u00f6r\u00fcnde standartlar\u0131 daha da y\u00fckseltiyoruz. \u2019En iyi \u00e7a\u011fr\u0131 merkezi kategorisinde \u00fclkemizde y\u0131llard\u0131r s\u00fcrd\u00fcrd\u00fc\u011f\u00fcm\u00fcz istikrarl\u0131 b\u00fcy\u00fcmeyi ve \u00f6nc\u00fcl\u00fc\u011f\u00fcm\u00fcz\u00fc, \u2019en iyi m\u00fc\u015fteri hizmetleri\u2019 kategorisinde ise THY\u2019nin m\u00fc\u015fteri hizmetlerinde onlara 10 y\u0131ld\u0131r verdi\u011fimiz nitelikli deste\u011fi anlatt\u0131k. Kat\u0131ld\u0131\u011f\u0131m\u0131z her iki dalda ald\u0131\u011f\u0131m\u0131z bu \u00f6d\u00fcller, AssisTT\u2019in sadece yurt \u00e7ap\u0131nda de\u011fil uluslararas\u0131 alanda da sekt\u00f6r standartlar\u0131n\u0131 y\u00fckselten, lider oyuncu oldu\u011funu ortaya koyuyor. Bizlere b\u00fcy\u00fck mutluluk ve k\u0131van\u00e7 veren bu \u00f6d\u00fclleri \u00fclkemize kazand\u0131rmam\u0131zda eme\u011fi ge\u00e7en t\u00fcm \u00e7al\u0131\u015fma arkada\u015flar\u0131ma te\u015fekk\u00fcr ediyorum”.<\/p>\n
14\u2019\u00fcnc\u00fc kez d\u00fczenlendi<\/p>\n
D\u00fczenlenen t\u00f6renle sahiplerini bulan Contact Center World EMEA \u00d6d\u00fclleri bu y\u0131l 14\u2019\u00fcnc\u00fc kez ger\u00e7ekle\u015ftirildi. \u0130ki a\u015famada ger\u00e7ekle\u015ftirilen Contact Center World Awards\u2019da \u00f6nce Kuzey ve G\u00fcney Amerika, Asya Pasifik ve EMEA (Avrupa, Ortado\u011fu ve Afrika) olmak \u00fczere \u00fc\u00e7 b\u00f6lgede y\u00fczlerce \u00e7a\u011fr\u0131 merkezi \u015firketi aras\u0131nda en iyileri belirlemek \u00fczere se\u00e7meler yap\u0131l\u0131yor. B\u00f6lge finallerinde birinci olan \u015firketler ve profesyoneller, sonraki a\u015famada d\u00fcnya finallerinde yar\u0131\u015fmaya hak kazan\u0131yor. Contact Center World Awards, \u00e7a\u011fr\u0131 merkezi sekt\u00f6r\u00fcn\u00fcn k\u00fcresel \u00e7aptaki en prestijli \u00f6d\u00fcl organizasyonlar\u0131ndan olarak de\u011ferlendiriliyor.<\/p>\n","protected":false},"excerpt":{"rendered":"
ASS\u0130STT, \u00c7A\u011eRI MERKEZ\u0130 SEKT\u00d6R\u00dc END\u00dcSTR\u0130S\u0130N\u0130N EN PREST\u0130JL\u0130 \u00d6D\u00dcL ORGAN\u0130ZASYONLARINDAN CONTACT CENTER WORLD AWARDS\u2019IN (\u00c7A\u011eRI MERKEZ\u0130 D\u00dcNYASI \u00d6D\u00dcLLER\u0130) EMEA F\u0130NALLER\u0130NDE \u0130K\u0130 DALDA B\u00dcY\u00dcK \u00d6D\u00dcL KAZANDI<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[19],"tags":[2370,42629,13517,19007,10615,1552,16002,2415],"class_list":["post-175099","post","type-post","status-publish","format-standard","hentry","category-ekonomi","tag-en","tag-assistt","tag-dalinda","tag-emea","tag-hizmetleri","tag-iyi","tag-musteri","tag-sampiyonu"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paKIfm-Jyb","_links":{"self":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/175099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/comments?post=175099"}],"version-history":[{"count":0,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/175099\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media?parent=175099"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/categories?post=175099"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/tags?post=175099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}