D\u00fcnyan\u0131n ilk dijital pazarlama teknoloji ve servis sa\u011flay\u0131c\u0131lar\u0131ndan Related Digital, teknoloji, altyap\u0131 ve operasyon alanlar\u0131nda yapt\u0131\u011f\u0131 yat\u0131r\u0131mlar\u0131n ard\u0131ndan m\u00fc\u015fteri memnuniyetinde ata\u011fa ge\u00e7ti. Bu kapsamda; 200\u2019den fazla b\u00fcy\u00fck \u00f6l\u00e7ekli \u015firket ile 250\u2019yi a\u015fk\u0131n KOB\u0130\u2019nin kat\u0131l\u0131m\u0131yla ger\u00e7ekle\u015fen m\u00fc\u015fteri memnuniyeti ara\u015ft\u0131rmas\u0131na g\u00f6re Related Digital\u2019in tavsiye edilme oran\u0131 y\u00fczde 95 seviyesine ula\u015ft\u0131.<\/p>\n
D\u00fcnyan\u0131n ve \u00fclkemizin ilk dijital pazarlama teknoloji ve servis sa\u011flay\u0131c\u0131lar\u0131ndan Related Digital, \u2019m\u00fc\u015fteri memnuniyeti\u2019 konusunda sekt\u00f6rde fark olu\u015fturmay\u0131 hedefliyor. Bu kapsamda ge\u00e7en y\u0131l, teknoloji, altyap\u0131 ve operasyon alanlar\u0131ndaki yat\u0131r\u0131mlara odaklanan Related Digital, m\u00fc\u015fteri memnuniyeti odakl\u0131 bir ara\u015ft\u0131rmaya imza att\u0131. 200\u2019den fazla b\u00fcy\u00fck \u00f6l\u00e7ekli \u015firket ile 250\u2019yi a\u015fk\u0131n KOB\u0130\u2019nin kat\u0131l\u0131m\u0131yla ger\u00e7ekle\u015fen ara\u015ft\u0131rmaya g\u00f6re; Related Digital, m\u00fc\u015fteri memnuniyeti oran\u0131n\u0131 ge\u00e7en y\u0131la g\u00f6re y\u00fczde 17 art\u0131rd\u0131. Ara\u015ft\u0131rma ile operasyonel destek memnuniyetinin y\u00fczde 11 oran\u0131nda artt\u0131\u011f\u0131, m\u00fc\u015fteri destek y\u00f6neticilerinden memnuniyet oran\u0131n\u0131n da ge\u00e7en y\u0131la g\u00f6re y\u00fczde 33 y\u00fckseli\u015fe ge\u00e7ti\u011fi ortaya \u00e7\u0131kt\u0131. Related Digital\u2019in ger\u00e7ekle\u015ftirdi\u011fi anketin sonu\u00e7lar\u0131na g\u00f6re; en \u00f6nemli art\u0131\u015f tavsiye edilme konusunda oldu. Bu kapsamda Related Digital\u2019in tavsiye edilme oran\u0131 y\u00fczde 95 seviyesine ula\u015ft\u0131.<\/p>\n
“Yat\u0131r\u0131mlar\u0131m\u0131z devam edecek”<\/p>\n
Konu hakk\u0131nda a\u00e7\u0131klamalarda bulunan Related Digital CEO\u2019su Sedat K\u0131l\u0131\u00e7, ge\u00e7en y\u0131l teknoloji, altyap\u0131 ve operasyon alanlar\u0131nda yakla\u015f\u0131k 20 milyon TL\u2019lik yat\u0131r\u0131m yapt\u0131klar\u0131n\u0131 belirtti.<\/p>\n
D\u00fcnya genelinde bine yak\u0131n kuruma omnichannel pazarlama platformu hizmetleri, yapay zeka destekli b\u00fcy\u00fck veri analizi, segmentasyon, ki\u015fiselle\u015ftirme, \u00fcr\u00fcn \u00f6nerileri ve mobil pazarlama \u00e7\u00f6z\u00fcmleri sunduklar\u0131n\u0131 anlatan K\u0131l\u0131\u00e7, t\u00fcm bu hizmetler g\u00f6z \u00f6n\u00fcne al\u0131nd\u0131\u011f\u0131nda m\u00fc\u015fteri memnuniyetinin kendileri i\u00e7in ayr\u0131 bir \u00f6neme sahip oldu\u011funu belirtti.<\/p>\n
Bu kapsamda ger\u00e7ekle\u015ftirdikleri ara\u015ft\u0131rmay\u0131 son derece \u00f6nemsediklerini belirten K\u0131l\u0131\u00e7, “Bu ara\u015ft\u0131rma; yat\u0131r\u0131mlar\u0131m\u0131z\u0131n ne kadar do\u011fru oldu\u011funu bize bir kez daha g\u00f6sterdi. Bu kapsamda tavsiye edilme oran\u0131m\u0131z y\u00fczde 95 gibi \u00e7ok b\u00fcy\u00fck bir seviyeye ula\u015ft\u0131. M\u00fc\u015fteri memnuniyeti, sundu\u011fumuz hizmetler ve \u00e7al\u0131\u015fmalar\u0131m\u0131z i\u00e7in ayr\u0131 bir yere sahip. Bu konudaki yat\u0131r\u0131mlar\u0131m\u0131za devam ederek, sekt\u00f6rde farkl\u0131l\u0131k olu\u015fturmay\u0131 ama\u00e7l\u0131yoruz” diye konu\u015ftu.<\/p>\n","protected":false},"excerpt":{"rendered":"
RELATED D\u0130G\u0130TAL CEO\u2019SU SEDAT KILI\u00c7, GE\u00c7EN YIL TEKNOLOJ\u0130, ALTYAPI VE OPERASYON ALANLARINDA YAKLA\u015eIK 20 M\u0130LYON TL\u2019L\u0130K YATIRIM YAPTIKLARINI BEL\u0130RTT\u0130.<\/p>\n","protected":false},"author":1,"featured_media":182149,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[19],"tags":[5161,19584,25740,16002,21658,13733],"class_list":["post-182148","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","tag-citayi","tag-digital","tag-memnuniyetinde","tag-musteri","tag-related","tag-yukseltti"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.tvturk.com\/wp-content\/uploads\/2019\/07\/related-digital-musteri-memnuniyetinde-citayi-yukseltti_13a6efe.jpg?fit=1000%2C662","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paKIfm-LnS","_links":{"self":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/182148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/comments?post=182148"}],"version-history":[{"count":0,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/182148\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media\/182149"}],"wp:attachment":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media?parent=182148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/categories?post=182148"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/tags?post=182148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}