Allianz T\u00fcrkiye\u2019nin g\u00fc\u00e7l\u00fc b\u00fcy\u00fcme \u00f6ng\u00f6r\u00fcleri, s\u00fcrd\u00fcr\u00fclebilirlik ve i\u015f s\u00fcreklili\u011fi yakla\u015f\u0131m\u0131yla \u0130zmir\u2019de hayata ge\u00e7irdi\u011fi operasyon merkezi Allianz Kamp\u00fcs, 1. ya\u015f\u0131nda meyvelerini vermeye ba\u015flad\u0131. Ba\u015far\u0131s\u0131n\u0131 ilk y\u0131l\u0131ndan itibaren i\u015f sonu\u00e7lar\u0131na da yans\u0131tan Allianz Kamp\u00fcs ile birlikte Allianz T\u00fcrkiye\u2019nin m\u00fc\u015fteri \u015fikayet oran\u0131nda y\u00fczde 38 iyile\u015fme kaydedilirken, m\u00fc\u015fteri memnuniyetinde y\u00fczde 30 art\u0131\u015f sa\u011fland\u0131. Acentelere verilen hizmet seviyesinde de y\u00fczde 20 iyile\u015fme kaydedildi.<\/p>\n
Allianz T\u00fcrkiye\u2019nin 27 Nisan 2018\u2019de \u0130zmir Gaziemir\u2019de hizmete a\u00e7t\u0131\u011f\u0131 operasyon merkezi Allianz Kamp\u00fcs\u2019\u00fcn ilk y\u0131l\u0131n\u0131 de\u011ferlendirmek \u00fczere Allianz T\u00fcrkiye \u0130cra Kurulu Ba\u015fkan\u0131 Tolga G\u00fcrkan ve Allianz T\u00fcrkiye \u0130cra Kurulu Ba\u015fkan Yard\u0131mc\u0131s\u0131 Arif Aytekin ev sahipli\u011finde bir bas\u0131n bulu\u015fmas\u0131 d\u00fczenlendi. Allianz Kamp\u00fcs\u2019teki bulu\u015fmada Allianz T\u00fcrkiye\u2019nin icra kurulu ba\u015fkan\u0131 olarak ilk kez \u0130zmirli bas\u0131n mensuplar\u0131 ile bir araya gelen Tolga G\u00fcrkan, \u0130zmir\u2019in kalifiye i\u015f g\u00fcc\u00fc potansiyeli, sanayisi, ula\u015f\u0131m alternatifleri, y\u00fcksek ya\u015fam standartlar\u0131, ulusal ve uluslararas\u0131 yat\u0131r\u0131m\u0131n \u00e7ekim noktas\u0131 olmas\u0131 gibi \u00f6zellikleri ile Allianz Grubu i\u00e7in yat\u0131r\u0131mda cazibe merkezlerinden biri oldu\u011funu dile getirdi. G\u00fcrkan, Allianz Kamp\u00fcs ile \u00fclke ekonomisine, b\u00f6lgenin istihdam\u0131na destek olmay\u0131 hedeflediklerini ve daha ilk y\u0131lda hedeflerine y\u00f6nelik ciddi at\u0131l\u0131mlar ger\u00e7ekle\u015ftirdiklerini s\u00f6yledi.<\/p>\n
Allianz Grubu\u2019nun 2008\u2019den bu yana T\u00fcrkiye\u2019ye yapt\u0131\u011f\u0131 yat\u0131r\u0131mlar\u0131n 1 milyar avroyu a\u015ft\u0131\u011f\u0131n\u0131 vurgulayan Tolga G\u00fcrkan, \u201cAllianz olarak T\u00fcrkiye\u2019ye inan\u0131yor, planlar\u0131m\u0131z\u0131, uzun vadeli bak\u0131\u015f a\u00e7\u0131s\u0131yla yap\u0131yoruz. Risklerimizi y\u00f6netmek, \u00e7ift merkezli yap\u0131ya ta\u015f\u0131yarak b\u00f6lmek amac\u0131yla hayata ge\u00e7irdi\u011fimiz Allianz Kamp\u00fcs de en \u00f6nemli yat\u0131r\u0131mlar\u0131m\u0131zdan\u201d dedi.<\/p>\n
Allianz Kamp\u00fcs ilk y\u0131l\u0131nda ba\u015far\u0131 meyvelerini vermeye ba\u015flad\u0131<\/p>\n
Allianz Kamp\u00fcs\u2019\u00fcn meyvelerini vermeye ba\u015flad\u0131\u011f\u0131n\u0131 dile getiren Tolga G\u00fcrkan, ilk y\u0131la ait verilerle ilgili \u015fu bilgileri verdi:<\/p>\n
\u201cAllianz Kamp\u00fcs ile birlikte m\u00fc\u015fteri \u015fikayet oran\u0131m\u0131zda y\u00fczde 38 iyile\u015fme, m\u00fc\u015fteri memnuniyetinde y\u00fczde 30 art\u0131\u015f sa\u011flad\u0131k. IMI Conference ve Life Dergisi taraf\u0131ndan d\u00fczenlenen \u2018En \u0130yi \u00c7a\u011fr\u0131 Merkezi \u00d6d\u00fclleri\u2019nde sigorta sekt\u00f6r\u00fcnde \u2018En Be\u011fenilen \u00c7a\u011fr\u0131 Merkezi\u2019 se\u00e7ildik. Acentelere verdi\u011fimiz hizmet seviyesinde y\u00fczde 20 iyile\u015fme ger\u00e7ekle\u015ftirdik. Bu pozitif tablo i\u015f sonu\u00e7lar\u0131m\u0131za da yans\u0131d\u0131; \u00e7al\u0131\u015fan ba\u015f\u0131na d\u00fc\u015fen Bireysel Emeklilik Sistemi prim \u00fcretimimizin y\u00fczde 41 artt\u0131\u011f\u0131n\u0131 g\u00f6zlemledik. Ayr\u0131ca trafik bran\u015f\u0131ndaki hasar dosyalar\u0131nda da ciddi geli\u015fmeler ya\u015fad\u0131k; dosya kapama oran\u0131nda y\u00fczde 5 art\u0131\u015f, 44 g\u00fcnden 34 g\u00fcne d\u00fc\u015fen kapama s\u00fcresinde ise y\u00fczde 25\u2019e yak\u0131n iyile\u015fme ger\u00e7ekle\u015ftirdik.\u201d<\/p>\n
Allianz Kamp\u00fcs sayesinde risklerini de daha iyi y\u00f6nettiklerini belirten G\u00fcrkan, \u201cSadece operasyonlar\u0131m\u0131z\u0131 de\u011fil, felaket kurtarma merkezimizi de 12,5 milyon lira yat\u0131r\u0131mla \u0130zmir\u2019e ta\u015f\u0131d\u0131k. Bilgi teknolojileri departman\u0131m\u0131z\u0131n y\u00fczde 17\u2019si \u0130zmir\u2019deki kaynaklardan olu\u015fuyor. Allianz Kamp\u00fcs\u2019\u00fcn devreye girmesiyle burada bulunan bilgi teknolojileri personeli sayesinde \u0130stanbul lokasyonunda meydana gelebilecek felaketlerde en az kesinti ile yerinde m\u00fcdahale edebilecek durumday\u0131z. Ana sigortac\u0131l\u0131k uygulamalar\u0131m\u0131z ve destekleyici \u00e7evre sistemleri herhangi bir felaket an\u0131nda devreye girebilecek \u015fekilde \u0130zmir\u2019den hizmet verebiliyor. Ayr\u0131ca 2 y\u0131l arayla yapt\u0131\u011f\u0131m\u0131z i\u015f s\u00fcreklilik tatbikat\u0131m\u0131z\u0131n merkezinde bu y\u0131l Allianz Kamp\u00fcs olacak. 22 Kas\u0131m Cuma g\u00fcn\u00fc \u2018\u0130stanbul\u2019da deprem\u2019 senaryosuyla ilerleyece\u011fimiz tatbikatta Allianz Tower a\u00e7\u0131lmayacak; t\u00fcm i\u015fler Allianz Kamp\u00fcs\u2019ten y\u00f6netilecek\u201d \u015feklinde konu\u015ftu.<\/p>\n
\u201c\u0130zmir\u2019deki arkada\u015flar\u0131m\u0131zdan gelece\u011fin liderlerini \u00e7\u0131karmak istiyoruz\u201d<\/p>\n
Bin 100 ki\u015filik \u00e7al\u0131\u015fma kapasitesine sahip olan Allianz Kamp\u00fcs\u2019te bug\u00fcn itibariyle 724 ki\u015finin istihdam edildi\u011fini kaydeden Allianz T\u00fcrkiye \u0130cra Kurulu Ba\u015fkan Yard\u0131mc\u0131s\u0131 Arif Aytekin de operasyon merkezi ile Ege B\u00f6lgesi istihdam\u0131na ciddi katk\u0131da bulunduklar\u0131n\u0131 s\u00f6yledi. Allianz Kamp\u00fcs\u2019te kad\u0131n \u00e7al\u0131\u015fan oran\u0131n\u0131n y\u00fczde 61 oldu\u011funu belirten Aytekin, \u201cBirle\u015fmi\u015f Milletler Kad\u0131n\u0131n G\u00fc\u00e7lenmesi Prensipleri\u2019nin imzac\u0131s\u0131 olan bizler i\u00e7in bu oran b\u00fcy\u00fck \u00f6nem ta\u015f\u0131yor. 32 ya\u015f ortalamas\u0131yla gen\u00e7 ve e\u011fitim seviyesi \u00e7ok y\u00fcksek bir operasyon merkezine sahibiz; \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n y\u00fczde 86\u2019s\u0131 \u00fcniversite mezunu. Allianz T\u00fcrkiye olarak bu kalifiye ekip d\u00fczeyini profesyonel e\u011fitimlerle daha da y\u00fckseltmek i\u00e7in \u00e7al\u0131\u015f\u0131yoruz\u201d dedi.<\/p>\n
Allianz Kamp\u00fcs\u2019te g\u00f6revlendirilmek i\u00e7in i\u015fe al\u0131nan 412 \u00e7al\u0131\u015fma arkada\u015f\u0131n\u0131n 2\u2019\u015fer ayl\u0131k kapsaml\u0131 bir e\u011fitim program\u0131ndan ge\u00e7ti\u011fini belirten Aytekin, \u201cAllianz T\u00fcrkiye Akademi\u2019nin haz\u0131rlad\u0131\u011f\u0131 program kapsam\u0131nda arkada\u015flar\u0131m\u0131za 2 ay boyunca toplam 10 bin 400 saatte hem mesleki hem de ki\u015fisel geli\u015fim e\u011fitimleri sunduk. Gen\u00e7 arkada\u015flar\u0131m\u0131z i\u015fi 6 ay gibi k\u0131sa bir s\u00fcre i\u00e7inde \u00f6\u011frendiler. Allianz T\u00fcrkiye olarak \u0130zmir\u2019deki arkada\u015flar\u0131m\u0131z\u0131n i\u00e7erisinden gelece\u011fin liderlerini \u00e7\u0131karmak istiyoruz\u201d ifadelerini kulland\u0131.<\/p>\n","protected":false},"excerpt":{"rendered":"
ALL\u0130ANZ KAMP\u00dcS \u0130LE B\u0130RL\u0130KTE ALL\u0130ANZ T\u00dcRK\u0130YE\u2019N\u0130N M\u00dc\u015eTER\u0130 \u015e\u0130KAYET ORANINDA Y\u00dcZDE 38 \u0130Y\u0130LE\u015eME KAYDED\u0130L\u0130RKEN, M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130NDE Y\u00dcZDE 30 ARTI\u015e SA\u011eLANDI.<\/p>\n","protected":false},"author":1,"featured_media":185954,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[19],"tags":[18563,192,45736,705,25740,16002,10978],"class_list":["post-185953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","tag-allianz","tag-ile","tag-iyilesme","tag-kampus","tag-memnuniyetinde","tag-musteri","tag-saglandi"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.tvturk.com\/wp-content\/uploads\/2019\/07\/allianz-kampus-ile-musteri-memnuniyetinde-iyilesme-saglandi_c35e506.jpg?fit=1000%2C691","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paKIfm-Mnf","_links":{"self":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/185953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/comments?post=185953"}],"version-history":[{"count":0,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/185953\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media\/185954"}],"wp:attachment":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media?parent=185953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/categories?post=185953"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/tags?post=185953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}