Sa\u011fl\u0131k, Polis, Jandarma, AFAD, \u0130tfaiye, Sahil G\u00fcvenlik, Orman Te\u015fkilat\u0131 gibi acil durum aramalar\u0131 i\u00e7in 44 ilde hizmet veren 112 Acil \u00c7a\u011fr\u0131 Merkezleri\u2019ne yeni eklenecek 25 ilin teknolojik altyap\u0131s\u0131n\u0131 da \u0130stanbul\u2019da oldu\u011fu gibi Turkcell sa\u011flayacak. \u0130\u00e7i\u015fleri Bakanl\u0131\u011f\u0131 \u0130ller \u0130daresi Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc\u2019nce y\u00fcr\u00fct\u00fclen proje kapsam\u0131nda 112 Acil \u00c7a\u011fr\u0131 Merkezleri\u2019nde d\u00f6rt yabanc\u0131 dilde hizmet, yerli yaz\u0131l\u0131m, i\u015fitme kayb\u0131 olan vatanda\u015flara \u00f6zel g\u00f6r\u00fcnt\u00fcl\u00fc g\u00f6r\u00fc\u015fme ve kaza an\u0131nda do\u011frudan \u00e7a\u011fr\u0131 iletilmesi gibi yeni nesil teknolojilerle hizmet veriliyor<\/p>\n
\u0130\u00e7i\u015fleri Bakanl\u0131\u011f\u0131\u2019n\u0131n himayesinde 44 ilde hizmet veren 112 Acil \u00c7a\u011fr\u0131 Merkezleri\u2019ne yeni nesil \u00f6zellikler katan 112 Acil \u00c7a\u011fr\u0131 Merkezleri projesinin, \u0130stanbul\u2019dan sonra Do\u011fu Anadolu ve Do\u011fu Karadeniz b\u00f6lgelerindeki 25 ilde daha altyap\u0131, donan\u0131m ve kurulum y\u00fcklenicisi Turkcell oldu. Yap\u0131lan a\u00e7\u0131klamaya \u015firket a\u00e7\u0131klamas\u0131na g\u00f6re b\u00f6ylece 25 ilde 112 Acil \u00c7a\u011fr\u0131 Merkezlerinin eri\u015fim, ileti\u015fim, donan\u0131m ve yaz\u0131l\u0131m altyap\u0131s\u0131 Turkcell taraf\u0131ndan sa\u011flanacak. \u0130\u00e7i\u015fleri Bakanl\u0131\u011f\u0131 m\u00fchendislerince geli\u015ftirilen yerli yaz\u0131l\u0131m ile 44 ilde hizmet veren 112 Yeni Nesil Acil \u00c7a\u011fr\u0131 Merkezleri \u0130ngilizce, Arap\u00e7a, Almanca ve Rus\u00e7a olmak \u00fczere d\u00f6rt yabanc\u0131 dilde de hizmet veriyor. Ayr\u0131ca \u2018Engelsiz 112\u2019 ile i\u015fitme kayb\u0131 olan vatanda\u015flar g\u00f6r\u00fcnt\u00fcl\u00fc g\u00f6r\u00fc\u015fme imkan\u0131 ile acil \u00e7a\u011fr\u0131 hizmeti alabiliyor. Bununla birlikte otomobillere entegre \u00e7al\u0131\u015fan acil \u00e7a\u011fr\u0131 sistemi \u2018eCall\u2019\u0131n (acil \u00e7a\u011fr\u0131) altyap\u0131s\u0131 ile kaza an\u0131nda 112\u2019ye do\u011frudan \u00e7a\u011fr\u0131 iletilebiliyor.<\/p>\n
Yeni nesil 112 Acil \u00c7a\u011fr\u0131 Merkezleri\u2019nin 25 ilde kurulumunun Turkcell taraf\u0131ndan yap\u0131lacak olmas\u0131yla ilgili a\u00e7\u0131klamas\u0131nda \u0130\u00e7i\u015fleri Bakanl\u0131\u011f\u0131 \u0130ller \u0130daresi Genel M\u00fcd\u00fcr\u00fc Ali \u00c7elik, \u201c\u00dclkemizde acil yard\u0131m, talep ve ihbarlar\u0131, 110 Yang\u0131n \u0130hbar, 112 S\u0131hhi \u0130mdat, 155 Polis \u0130mdat, 156 Jandarma \u0130mdat, 122 Alo AFAD, 177 Orman Yang\u0131n \u0130hbar, 158 Sahil G\u00fcvenlik gibi \u00e7e\u015fitli kurumlara ait acil \u00e7a\u011fr\u0131 hatlar\u0131 kullan\u0131larak yap\u0131l\u0131yordu. Bu durum hem vatanda\u015flar\u0131m\u0131z\u0131n acil durumlarda muhatap olaca\u011f\u0131 \u00e7a\u011fr\u0131 hatlar\u0131n\u0131 hat\u0131rlamas\u0131nda zorluklara hem de birden fazla kurumu ilgilendiren \u00e7a\u011fr\u0131larda zaman kayb\u0131na ve kurumlar aras\u0131 koordinasyonda g\u00fc\u00e7l\u00fcklere neden oluyordu. Bakanl\u0131\u011f\u0131m\u0131zca, acil \u00e7a\u011fr\u0131 gerektirecek durumlarda ki\u015filerin birden \u00e7ok numara yerine tek bir numaray\u0131 (112) bilmeleri ve kullanmalar\u0131, acil \u00e7a\u011fr\u0131 al\u0131nd\u0131ktan sonra ihtiya\u00e7 duyulacak t\u00fcm ekiplerin en k\u0131sa s\u00fcrede olay yerine ula\u015fmalar\u0131n\u0131n sa\u011flanmas\u0131, kurumlar\u0131n gereksiz ve as\u0131ls\u0131z \u00e7a\u011fr\u0131lar nedeniyle artan i\u015f y\u00fck\u00fcn\u00fcn azalt\u0131lmas\u0131 ve daha etkin \u00e7al\u0131\u015fmas\u0131n\u0131n sa\u011flanmas\u0131 i\u00e7in \u00e7al\u0131\u015fmalara ba\u015flan\u0131lm\u0131\u015ft\u0131r. Bakan\u0131m\u0131z\u0131n destekleri ile son iki y\u0131lda yo\u011fun bir \u015fekilde y\u00fcr\u00fct\u00fclen \u00e7al\u0131\u015fmalar sonucunda Yeni Nesil 112 Projesi kapsam\u0131nda, 112 Acil \u00c7a\u011fr\u0131 Merkezlerimiz 45 ilimizde hizmet vermeye ba\u015flam\u0131\u015ft\u0131r.<\/p>\n
Yabanc\u0131 dil deste\u011fi<\/p>\n
Yeni Nesil 112 Projesi ve Yaz\u0131l\u0131m\u0131 \u0130\u00e7i\u015fleri Bakanl\u0131\u011f\u0131 m\u00fchendisleri taraf\u0131ndan ger\u00e7ekle\u015ftirilmektedir. Bu proje ile T\u00fcrkiye\u2019nin herhangi bir noktas\u0131nda ya\u015fayan vatanda\u015flar i\u00e7in acil \u00e7a\u011fr\u0131 hizmetlerine ula\u015f\u0131m kalitesi standardize edilerek, t\u00fcm vatanda\u015flar\u0131n teknolojik imkanlardan e\u015fit derecede faydalanmas\u0131 sa\u011flanmaktad\u0131r. Bu teknolojik imkanlardan baz\u0131lar\u0131, acil \u00e7a\u011fr\u0131 ger\u00e7ekle\u015ftiren vatanda\u015flar\u0131m\u0131z\u0131n bulundu\u011fu konumlar\u0131n \u00fcst\u00fcn hassasiyetle acil \u00e7a\u011fr\u0131 merkezleri ile payla\u015f\u0131lmas\u0131 ve bu konumlara en h\u0131zl\u0131 ula\u015f\u0131labilecek ara\u00e7lar\u0131n GPS destekli y\u00f6nlendirilmesi, e-\u00e7a\u011fr\u0131 teknolojisi ile kaza yapan ara\u00e7lar\u0131n konum ve di\u011fer bilgilerinin otomatik olarak acil \u00e7a\u011fr\u0131 merkezleriyle payla\u015f\u0131lmas\u0131 ile ileti\u015fim kurulmas\u0131 m\u00fcmk\u00fcn olmayan kazazedelere ula\u015f\u0131m\u0131n sa\u011flanmas\u0131, engelli vatanda\u015flar\u0131m\u0131z i\u00e7in mobil uygulamalar ve g\u00f6r\u00fcnt\u00fcl\u00fc i\u015faret dili ile acil \u00e7a\u011fr\u0131 merkezlerine ula\u015f\u0131m, \u00fclkemizde bulunan ve T\u00fcrk\u00e7e bilmeyen ki\u015filere yabanc\u0131 dil deste\u011fi ile acil \u00e7a\u011fr\u0131 merkezlerine ula\u015f\u0131m\u0131n\u0131n sa\u011flanmas\u0131 ve T\u00fcrkiye genelinde \u00fcretilen standardize veri \u00fczerinden hizmet kalitesinde iyile\u015fmelere yol a\u00e7acak anlaml\u0131 bilgilerin yapay zeka temelli veri analiti\u011fi y\u00f6ntemleri vas\u0131tas\u0131yla \u00fcretimi say\u0131labilir.<\/p>\n
Yeni Nesil 112 Projesi kapsam\u0131nda, her ilde ayr\u0131ca kurulmak yerine bulut teknolojisi yedekli tek konumda bulunan veri merkezi vas\u0131tas\u0131 ile bu boyuttaki bir proje i\u00e7in olduk\u00e7a b\u00fcy\u00fck bir maliyet avantaj\u0131 sa\u011flanmaktad\u0131r. Yine \u0130tfaiye, Emniyet ve Sa\u011fl\u0131k kurumlar\u0131 gibi Acil \u00c7a\u011fr\u0131 hizmeti sa\u011flayan kurum personellerinin ayn\u0131 112 Acil \u00c7a\u011fr\u0131 Merkezi fiziksel ortam\u0131nda bulunmas\u0131, s\u0131k\u0131\u015fmal\u0131 ve yaralanmal\u0131 bir trafik kazas\u0131 gibi birden fazla kurumun m\u00fc\u015fterek m\u00fcdahalesini gerektiren durumlarda, kurumlar aras\u0131 koordinasyonu kuvvetlendirerek, acil durum hizmetine daha h\u0131zl\u0131 ve kaliteli ula\u015f\u0131m sa\u011flamaktad\u0131r. Yine bu \u00e7a\u011fr\u0131 merkezlerinde \u00fcretilen ortak k\u00fclt\u00fcr i\u00e7erisinde, hem acil durumda bulunan vatanda\u015f ile ileti\u015fim hem de teknik ve teknolojik y\u00f6nden \u00fcst\u00fcn yetkinlikte personeller yeti\u015fmekte ve bu personeller vas\u0131tas\u0131 ile vatanda\u015flar\u0131m\u0131z\u0131n acil \u00e7a\u011fr\u0131 hizmetlerine ula\u015f\u0131m kalitesinde art\u0131\u015f sa\u011flanmaktad\u0131r.<\/p>\n
2020 y\u0131l\u0131 sonu itibar\u0131yla 81 ilimizin tamam\u0131nda 112 Acil \u00c7a\u011fr\u0131 Merkezlerimizi faaliyete ge\u00e7irme hedefimiz kapsam\u0131nda yap\u0131lan ihale sonucunda Turkcell\u2019le \u0130stanbul Acil \u00c7a\u011fr\u0131 Merkezi Projesinde ba\u015flayan \u00e7al\u0131\u015fmam\u0131z\u0131, imzas\u0131n\u0131 att\u0131\u011f\u0131m\u0131z 25 il donan\u0131m s\u00f6zle\u015fmesi ile devam ettirece\u011fiz. \u00dclkemizin b\u00fcy\u00fck \u015firketlerinden biri olan Turkcell\u2019in kurumsal kapasitesi, bilgi birikimi ve tecr\u00fcbesinin 25 ilimizde 112 Acil \u00c7a\u011fr\u0131 Merkezleri\u2019nin donan\u0131m ve kurulumunun h\u0131zl\u0131 bir \u015fekilde bitirilerek vatanda\u015flar\u0131m\u0131z\u0131n hizmetine girmesine, hizmetlerin s\u00fcrd\u00fcr\u00fclebilir ve kesintisiz olmas\u0131na ciddi katk\u0131 sunaca\u011f\u0131na inan\u0131yor, ger\u00e7ekle\u015fen bu ihalenin hay\u0131rl\u0131 olmas\u0131n\u0131 diliyorum\u201d ifadelerini kulland\u0131.<\/p>\n
\u201cT\u00fcrkiye\u2019nin bat\u0131s\u0131yla do\u011fusunun ayn\u0131 hizmeti almas\u0131n\u0131 sa\u011flayaca\u011f\u0131z\u201d<\/p>\n
Turkcell Kurumsal Sat\u0131\u015ftan Sorumlu Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 Ceyhun \u00d6zata konuyla ilgili \u015funlar\u0131 s\u00f6yledi: \u201cT\u00fcrkiye\u2019nin dijitalle\u015fmesi yolunda \u00fcstlendi\u011fimiz \u00f6nc\u00fc rol\u00fcm\u00fcz ile \u015firketlerimizin yan\u0131 s\u0131ra kamu kurumlar\u0131n\u0131n da dijitalle\u015fme s\u00fcre\u00e7lerine katk\u0131 sa\u011fl\u0131yoruz. Bu kapsamda \u0130\u00e7i\u015fleri Bakanl\u0131\u011f\u0131\u2019nca hayata ge\u00e7irilen Yeni Nesil 112 Acil \u00c7a\u011fr\u0131 Merkezleri Projesi y\u00fcklenicisi olmaktan mutluluk duyuyoruz. \u0130stanbul ve 25 ilimizde vatanda\u015flar\u0131m\u0131za acil durumlarda en iyi hizmeti sunmak i\u00e7in kurulacak 112 Acil \u00c7a\u011fr\u0131 Merkezleri\u2019nin planlanandan h\u0131zl\u0131 bir \u015fekilde altyap\u0131s\u0131 ve donan\u0131mlar\u0131 ile kurulumlar\u0131n\u0131 tamamlayarak vatanda\u015flar\u0131m\u0131z\u0131n hizmetine girmesi i\u00e7in t\u00fcm g\u00fcc\u00fcm\u00fczle \u00e7al\u0131\u015f\u0131yoruz. Projenin ilk aya\u011f\u0131 olan \u0130stanbul altyap\u0131s\u0131n\u0131 tamamlad\u0131k. K\u0131sa bir s\u00fcre i\u00e7inde Do\u011fu Anadolu ve Do\u011fu Karadeniz B\u00f6lgelerimizde yer alan 25 illimizin altyap\u0131s\u0131n\u0131 da haz\u0131rlayarak T\u00fcrkiye\u2019nin bat\u0131s\u0131yla do\u011fusunun ayn\u0131 hizmeti almas\u0131n\u0131 sa\u011flayaca\u011f\u0131z. \u0130\u00e7i\u015fleri Bakanl\u0131\u011f\u0131m\u0131z\u0131n y\u00fcr\u00fctt\u00fc\u011f\u00fc bu projenin y\u00fcklenicisi olmaktan gurur duyuyoruz.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
\u0130\u00c7\u0130\u015eLER\u0130 BAKANLI\u011eI \u0130LLER \u0130DARES\u0130 GENEL M\u00dcD\u00dcR\u00dc AL\u0130 \u00c7EL\u0130K – TURKCELL GENEL M\u00dcD\u00dcR YARDIMCISI CEYHUN \u00d6ZATA<\/p>\n","protected":false},"author":1,"featured_media":215013,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[19],"tags":[4072,7016,19129,1054,9958,1531,54353,18762],"class_list":["post-215012","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","tag-4072","tag-acil","tag-altyapisi","tag-cagri","tag-emanet","tag-ilde","tag-merkezlerinin","tag-turkcelle"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.tvturk.com\/wp-content\/uploads\/2019\/10\/25-ilde-112-acil-cagri-merkezlerinin-altyapisi-turkcelle-emanet_d1e7b1e.jpg?fit=1000%2C678","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paKIfm-TVW","_links":{"self":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/215012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/comments?post=215012"}],"version-history":[{"count":0,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/215012\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media\/215013"}],"wp:attachment":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media?parent=215012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/categories?post=215012"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/tags?post=215012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}