Zorlu Enerji, Eski\u015fehir\u2019de a\u00e7t\u0131\u011f\u0131 yeni ofisinde, yepyeni bir hizmet k\u00fclt\u00fcr\u00fc ve m\u00fc\u015fteri ili\u015fkileri y\u00f6netimi ile abonelerine kesintisiz ve kaliteli bir hizmet sunaca\u011f\u0131n\u0131 duyurdu.<\/p>\n
T\u00fcrkiye\u2019de yenilenebilir enerjinin \u00f6nc\u00fclerinde Zorlu Enerji, elektrik da\u011f\u0131t\u0131m ve sat\u0131\u015f\u0131 alan\u0131nda faaliyette bulundu\u011fu, Afyon, K\u00fctahya, U\u015fak, Bilecik ve Eski\u015fehir illerini kapsayan Osmangazi b\u00f6lgesine de\u011fer katmak i\u00e7in sundu\u011fu hizmetleri geli\u015ftirmeye devam etti\u011fini duyurdu. \u015eirket, bu anlay\u0131\u015fla Eski\u015fehir\u2019de a\u00e7t\u0131\u011f\u0131 yeni ofisinde, yepyeni bir hizmet k\u00fclt\u00fcr\u00fc ve m\u00fc\u015fteri ili\u015fkileri y\u00f6netimi ile abonelerine kesintisiz ve kalite bir hizmet sunacak.<\/p>\n
“Sundu\u011fumuz yenilik\u00e7i hizmet k\u00fclt\u00fcr\u00fc ile Eski\u015fehir\u2019e de\u011fer katmaya ve Eski\u015fehirlilerin yan\u0131nda olmaya devam ediyoruz”<\/p>\n
D\u00fczenlenen t\u00f6rende a\u00e7\u0131klamalarda bulunan Zorlu Enerji Ticaret Direkt\u00f6r\u00fc \u0130nan\u00e7 Salman, “\u015eirket olarak faaliyette bulundu\u011fumuz Osmangazi b\u00f6lgesine, da\u011f\u0131t\u0131m ve sat\u0131\u015f operasyonlar\u0131 kapsam\u0131nda bug\u00fcne kadar 1 milyar TL\u2019den fazla yat\u0131r\u0131m yap\u0131ld\u0131. \u0130\u00e7inde bulundu\u011fumuz bu hizmet binas\u0131 i\u00e7in 3,2 milyon TL yat\u0131r\u0131m yapt\u0131k. Eski\u015fehir\u2019de toplam 118 arkada\u015f\u0131m\u0131z ile en iyi ve en kaliteli hizmeti sunmak i\u00e7in var g\u00fcc\u00fcm\u00fczle \u00e7al\u0131\u015f\u0131yoruz\u201d dedi.<\/p>\n
Rakamlar\u0131n da \u00f6tesinde, esas ama\u00e7lar\u0131n\u0131n faaliyette bulunduklar\u0131 b\u00f6lgenin de\u011ferine de\u011fer katmak oldu\u011funu s\u00f6yleyen \u0130nan\u00e7 Salman s\u00f6zlerini \u015f\u00f6yle s\u00fcrd\u00fcrd\u00fc: “Eski\u015fehir\u2019de oldu\u011fu gibi yepyeni bir hizmet k\u00fclt\u00fcr\u00fc ve m\u00fc\u015fteri ili\u015fkileri y\u00f6netimi ile abonelerimizin yan\u0131nday\u0131z. Hem m\u00fc\u015fteri deneyim s\u00fcre\u00e7lerini hem de sistemimizi ba\u015ftan a\u015fa\u011f\u0131 yeniliyoruz. \u00c7a\u011fr\u0131 merkezi, web, online i\u015flemler, e-Devlet gibi interaktif hizmet kanallar\u0131n\u0131 devreye alarak ve \u00f6deme kanallar\u0131n\u0131n say\u0131s\u0131n\u0131 art\u0131rarak m\u00fc\u015fteri ileti\u015fim a\u011flar\u0131n\u0131 geni\u015fletmeye devam ediyoruz. Bug\u00fcne kadar yapt\u0131\u011f\u0131m\u0131z teknolojik yat\u0131r\u0131mlar, abone bilgi y\u00f6netim sistem iyile\u015ftirme ve geli\u015ftirmeleri ile t\u00fcketici i\u015flemlerinde zaman kayb\u0131n\u0131 minimuma seviyelere indirdik.<\/p>\n
\u00d6rne\u011fin; eski sistemde ortalama 8 dakika s\u00fcren bir abonelik i\u015flemi yap\u0131lan geli\u015ftirmeler ile birlikte \u015fu an 3 dakikada tamamlan\u0131yor. Bug\u00fcn itibariyle faaliyette bulundu\u011fumuz 5 b\u00f6lgede, 60\u2019\u0131 T\u00fcrkiye\u2019nin en yayg\u0131n \u00f6deme a\u011f\u0131 olan N Kolay \u0130\u015flem Merkezi olmak \u00fczere toplamda 800\u2019\u00fc a\u015fk\u0131n \u00f6deme noktas\u0131nda t\u00fcketicilerimize ula\u015f\u0131yoruz. M\u00fc\u015fteri deneyimini \u00fcst noktaya ta\u015f\u0131yan bu yat\u0131r\u0131mlar\u0131m\u0131z\u0131n en \u00f6nemli par\u00e7alar\u0131ndan birini de Eski\u015fehir\u2019de yapt\u0131\u011f\u0131m\u0131z \u00e7al\u0131\u015fmalar olu\u015fturuyor. Yeni hizmet binam\u0131zda fiziksel ko\u015fullar\u0131 m\u00fc\u015fterilerimiz ile bire bir ileti\u015fim olana\u011f\u0131 sa\u011flayacak \u015fekilde geli\u015ftirdik. Yeni hizmet binam\u0131zla birlikte 6 olan banko say\u0131m\u0131z\u0131 15\u2019e \u00e7\u0131kararak i\u015flem ve bekleme s\u00fcrelerini daha da azaltt\u0131k. Bununla birlikte bekleme alan\u0131m\u0131zdaki koltuk say\u0131s\u0131n\u0131 da art\u0131rd\u0131k. Eski\u015fehir\u2019de 165 olan \u00f6deme nokta say\u0131s\u0131n\u0131 bug\u00fcn itibariyle; 16 N Kolay yetkili \u00f6deme merkezi ba\u015fta olmak \u00fczere, anla\u015fmal\u0131 bankalar, PTT ve di\u011fer \u00f6deme noktalar\u0131 ile toplamda 415 \u00f6deme noktas\u0131na \u00e7\u0131kartt\u0131k. Ayr\u0131ca Eski\u015fehir\u2019deki ofisimizle T\u00dcRKAK\u2019tan akredite ISO 45001:2018 \u0130SG Y\u00f6netim Sistemi Sertifikas\u0131\u2019na elektrik sekt\u00f6r\u00fcnde d\u00fcnya \u00e7ap\u0131nda sahip olan ilk kurulu\u015f olduk”.<\/p>\n
“Eski\u015fehir\u2019in sadece bug\u00fcn\u00fcne de\u011fil yar\u0131n\u0131na da yat\u0131r\u0131m yap\u0131yoruz”<\/p>\n
\u015eirket olarak faaliyette bulunduklar\u0131 b\u00f6lgelerde sadece bug\u00fcn\u00fc de\u011fil gelece\u011fi de d\u00fc\u015f\u00fcnerek yat\u0131r\u0131m yapt\u0131klar\u0131n\u0131 dile getiren \u0130nan\u00e7 Salman, “Yo\u011fun \u00f6\u011frenci n\u00fcfusun oldu\u011fu bir \u015fehir olan Eski\u015fehir\u2019in yeni neslin istek ve beklentilerini y\u00f6netme konusunda ne kadar ba\u015far\u0131l\u0131 oldu\u011funu g\u00f6r\u00fcyoruz. Biz de yeni nesil bir enerji \u015firketi olarak gelece\u011fin enerjisini bug\u00fcne ta\u015f\u0131maya ba\u015flam\u0131\u015f bir \u015firketiz. Bu anlamda yeni neslin tercihlerini yans\u0131tan i\u015flere imza at\u0131yoruz.<\/p>\n
\u00d6rne\u011fin; bug\u00fcn yeni nesil teknoloji faaliyetlerini \u00e7at\u0131s\u0131 alt\u0131nda toplayan ZES markam\u0131z ile hayata ge\u00e7irdi\u011fimiz elektrikli ara\u00e7lar i\u00e7in h\u0131zl\u0131 \u015farj istasyonlar\u0131m\u0131z\u0131n say\u0131s\u0131 100\u2019e ula\u015ft\u0131. \u0130stasyonlar\u0131m\u0131z sayesinde T\u00fcrkiye\u2019nin \u0130stanbul, Ankara ve \u0130zmir gibi b\u00f6lgeleri aras\u0131nda elektrikli ara\u00e7larla kesintisiz seyahat edilebiliyor. Yine \u00f6zellikle gen\u00e7lerin \u00e7ok sevece\u011fine inand\u0131\u011f\u0131m\u0131z T\u00fcrkiye\u2019nin ilk elektrikli ara\u00e7 payla\u015f\u0131m platformu Electrip, kulland\u0131\u011f\u0131n kadar \u00f6de se\u00e7ene\u011fiyle elektrikli ara\u00e7larla ilgili bamba\u015fka bir deneyim sunuyor. Sizin anlayaca\u011f\u0131n\u0131z gelece\u011fin abonelik sistemlerine y\u00f6nelik hizmetlere de \u015fimdiden haz\u0131r\u0131z” dedi.<\/p>\n
Eski\u015fehir\u2019in daha ayd\u0131nl\u0131k yar\u0131nlar i\u00e7in kendilerine her zaman ilham veren bir \u015fehir oldu\u011funu da dile getiren Salman; “Gelece\u011fin \u015firketleri aras\u0131nda yerimizi almak i\u00e7in sadece yapt\u0131\u011f\u0131m\u0131z i\u015flerle yetinmiyor, daha ayd\u0131nl\u0131k bir gelecek hayalini ger\u00e7e\u011fe d\u00f6n\u00fc\u015ft\u00fcrmek \u00fczere bir\u00e7ok projeyi hayata ge\u00e7iriyoruz. Bu \u00e7er\u00e7evede ge\u00e7ti\u011fimiz g\u00fcnlerde gelecekte toplumumuzun daha e\u015fitlik\u00e7i ve ayd\u0131nl\u0131k olabilmesi ad\u0131na Toplumsal Cinsiyet E\u015fitli\u011fi Program\u0131\u2019n\u0131 ba\u015flatt\u0131k. Bu program\u0131n tan\u0131t\u0131m\u0131n\u0131 da bu kavramlarla en g\u00fczel e\u015fle\u015fen \u015fehirlerimizden biri olan Eski\u015fehir\u2019de yapt\u0131k” \u015feklinde konu\u015ftu.<\/p>\n","protected":false},"excerpt":{"rendered":"
ESK\u0130\u015eEH\u0130R\u2019DE A\u00c7TI\u011eI YEN\u0130 OF\u0130S\u0130NDE, YEPYEN\u0130 B\u0130R H\u0130ZMET K\u00dcLT\u00dcR\u00dc VE M\u00dc\u015eTER\u0130 \u0130L\u0130\u015eK\u0130LER\u0130 Y\u00d6NET\u0130M\u0130 \u0130LE ABONELER\u0130NE KES\u0130NT\u0130S\u0130Z VE KAL\u0130TE B\u0130R H\u0130ZMET SUNACAK.<\/p>\n","protected":false},"author":1,"featured_media":208032,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[19],"tags":[9665,1387,37157,5302,4376],"class_list":["post-208031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","tag-buyuttu","tag-enerji","tag-eskisehirdeki","tag-yatirimlarini","tag-zorlu"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.tvturk.com\/wp-content\/uploads\/2019\/09\/zorlu-enerji-eskisehirdeki-yatirimlarini-buyuttu_928fa4d.jpg?fit=1000%2C665","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paKIfm-S7l","_links":{"self":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/208031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/comments?post=208031"}],"version-history":[{"count":0,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/posts\/208031\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media\/208032"}],"wp:attachment":[{"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/media?parent=208031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/categories?post=208031"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.tvturk.com\/index.php\/wp-json\/wp\/v2\/tags?post=208031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}